Policies + Procedures

Hey Private Yoga Client! Please take a few moments to read through and sign our Policies + Procedures to be sure we're both on the same page regarding our sessions. I'm thrilled to get the opportunity to work with you and hope this information helps to answer any questions you may have about the nitty gritty of working together. Contact me directly if you have questions on any of these items. 


waiver

All clients will be asked to complete a liability waiver prior to the start of the initial session. The waiver is a protection for both client and provider. An electronic copy of the waiver is attached for your records. 

cancellations

All cancellations should be made with 24 hours of notice. In the case of sudden illness or emergency, please contact Shelby Kruse as soon as possible via text. Re-scheduling will depend on session time availability. For in-person weather related cancellations, Shelby Kruse will communicate with client about any road concerns via phone/text and within 1 hour. 

support

Support between sessions is essential and available via email. Emails are answered periodically throughout the business day and can take up to 24 hours for response during a normal business week. Please note on weekends and days off, email communication is limited. 

pricing

Pricing is set by an hourly in-home session rate. Payment can be on a session-by-session basis or for discounts can be purchased and scheduled as a bundle package.

Intro consultation : $35
Single session: $80
5 package sessions {10% discount}: $72 per session • $360 total
8 package sessions {15% discount}: $68 per session • $544 total
12 package sessions {20% discount}: $64 per session • $768 total 

Rates may be different for sessions held in a rental location. Please contact Shelby for details if you'd prefer to meet outside of your home.

payment

Payments are taken via check or through online payment via Square. All payments must be paid in full prior to start date. Payment plans are available on request. 

gift certificates

Gift certificates are available in packages - an introductory session, a single session, or a bundle session package. Gift certificates expire one year from purchase date and are non-refundable. Purchaser will receive an electronic gift certificate for their chosen recipient. Recipient will make appointment with Shelby Kruse. 

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